OPERATIONS DIRECTOR POSITION

Apply for Abigail's Place

Operations Director Position

Successful candidate will be a motivated, independent, and flexible worker. Case management is a plus and occasional evenings and weekends will be required.

Professional Qualifications:

Experience in operations and/or nonprofit roles
High standard of ethical practices
Knowledge of applicable software, including QuickBooks and Excel
Understanding of nonprofit principles and best practices
Demonstrated experience overseeing technology systems
Excellent interpersonal skills
Effective and diplomatic communication skills
Team player
Acute attention to detail with the ability to juggle multiple priorities with various deadlines

ALONE WE CAN DO SO LITTLE;

TOGETHER WE CAN DO SO MUCH.

Full Job Description:

The Operations Director is responsible for the day-to-day management of operations, including but not limited to: administrative duties; financial and accounting functions; client relations; facilities management, volunteer management, and marketing/public relations activities.

Administrative:

Oversees the organization’s operational policies, objectives, and initiatives
Responsible for evaluating current and proposed operational and administrative systems and procedures, determining and implementing changes as necessary to increase efficiency within the organization
Manages technology services, records, and software
Executes daily administrative duties, including client application review, responding to general inquiries by phone and e-mail, filing, etc.
Assists the Executive Director with Grant Applications when needed, including grant writing, data collection, and interviews
Assists the Executive Director and Board of Directors with long-range strategic planning and annual goal setting
Assists the Executive Director in the planning, coordination, and implementation of events, meetings, and training
Manages volunteers and interns when needed

Financial/Accounting:

Responsible for daily financial functions, including generation and dissemination of invoices, processing of invoices and receipts, preliminary approval of expenditures and reimbursements, execution of bank deposits, and management of client and vendor information
Assists with the planning and preparation of the Annual Operating Budget
Generates monthly, quarterly, and year-end financial reports for review and approval by the Executive Director and Board of Directors
Manages filing of year-end tax documents through external accountant
Maintains a Giving Log and provides year-end Giving Statements to financial supporters of Abigail’s Place

Client Relations:

Reviews all Client Applications for Assistance
Interviews potential clients for placement in Shelter or other offered services
Provides references for external services and serves as a liaison between clients and partner organizations
Builds and maintains professional relationships with partner organizations, other non-profit agencies, and community groups to provide wrap-around services as well as collectively work to implement new strategies and programs for a wider-reach
Works with Shelter clients on temporary placement, case management of action steps, and transition to permanent housing
Maintains communication with past Shelter clients to ensure continued self-sustainability, and connects them to community services as needed

Facilities Management:

Responsible for management of Shelter facility, including scheduling vendors, payment of utilities and contractors, etc.
Ensure that the Shelter is properly cleaned and stocked ahead of new client placement
Ensure that the Shelter is functioning properly with regards to appliances, A/C, smoke detectors, etc., and schedule repairs as needed
Schedule and oversee workdays as needed for routine maintenance and cleaning
Provide Shelter tours to partner agencies upon request

Volunteer Management:

Oversees volunteers and coordinates scope of projects to ensure successful completion
Manages external volunteer groups, such as Friends of Abigail’s Place Facebook page, to communicate Shelter needs and coordinate donations and volunteers when needed
Maintains volunteer lists and records, such as Waiver of Liability forms

Marketing, Communication, and Public Relations:

Produces Abigail’s Place Newsletter
Responsible for website updates, social media posts, marketing brochures, information sheets, and press releases
Responsible for marketing materials and promotion of annual events, such as Gala and Building Hope Tournament
Represents Abigail’s Place at community meetings, festivals, and expos

If interested, please email resume and cover letter.

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